What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the wallet identifiers you use for deposits and withdrawals via bKash, Nagad or Rocket. We also log session activity such as device type, browser, and
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IP address so we can keep your account secure and investigate any access issues you raise. Payment data is handled through the wallet provider's own flow; we store only what is needed to confirm a transaction completed and to match it to your account record. We
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do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad and Rocket — is limited to what those processors need to execute your request. Cookie data is collected automatically when you browse our site; you can adjust cookie
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preferences through your browser settings at any time. Retention periods vary by data type: account records are kept for as long as your account is active and for a reasonable period after closure, in line with applicable requirements. If you have questions about what we hold,
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the contact section below explains how to reach us. Availability of this policy and the rights it describes depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.